Agent credits — how they work
No tokens, no dollars, no complexity. A percentage gauge that resets on the 1st of each month. You always know where you stand.
The principle#
Every agent action (analysis, recommendation, email draft, data scan) consumes a fraction of the monthly quota included in your plan. Instead of exposing you to incomprehensible token mechanics, UpBoard shows a percentage consumption gauge:
Current month consumption
34%
Renouvellement le 1er du mois.
Stays simple: you know whether you are at 30% or 80%, and the quota auto-renews on the 1st of each month.
Why a percentage and not euros#
Three reasons:
- Operational transparency: knowing your usage rate is what matters day to day. The euro cost is on your monthly invoice, fixed and predictable.
- Pricing stability: our LLM costs may move (down or up). In percentages your quota does not change with those swings.
- Anti-overage: usage-based dollar models create anxiety and bad surprises. Flat fees protect you.
Budgets per plan#
All plans give you access to the 5 agents (Sales, Purchasing, Inventory, Helpdesk, Data Quality). Only the monthly AI credit budget changes — sized to cover normal usage for a company of the plan's target size.
| Plan | For whom | Monthly AI credit budget |
|---|---|---|
| Starter | Small business 5–15 employees, 1 Odoo instance | Sized for a weekly scan across all 5 agents |
| Business | SMB 15–80 employees, up to 3 instances | About 2× Starter — intensive weekly scan, 4×/day alerts |
| Scale | SMB / mid-market 80–250 employees, multi-site | About 4× Starter — daily scan, multi-instance |
You always see a percentage gauge in the app, never a euro counter or a token count — the practices described above are what make this predictable.
Based on our demo and internal sample: less than 5% of customers reach 90% of their monthly budget in normal usage. If you do hit it regularly, it is probably a signal to step up to the next plan (your activity is denser than the segment average).
What happens if you exceed#
Notifications at multiple thresholds:
- 80% consumption: alert email with best-practice reminders
- 95% consumption: email + in-app banner, options offered
- 100%: agents continue in degraded mode (critical alerts only) until renewal
Your options at that point:
- Wait for renewal on the 1st (free)
- Move up a plan (prorated to month end, then standard rate)
- Buy a top-up credit pack: €49, €129, €299 or €499 — no plan change, valid until consumed
No automatic overage billing. You decide.
What consumes a lot vs little#
For reference:
- Low: smart alerts, data reads, coherence checks, contextual FAQ
- Medium: full weekly scans, brief generation, standard recommendations
- High: personalised email generation, complex cross-domain analysis, ad-hoc natural-language queries
If you have a particular usage in mind (e.g. daily scan on a 1M-row Odoo), talk to us — we calibrate the right plan.
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