Agent credits, how they work
No tokens, no dollars, no complexity. A percentage gauge that resets at each billing period. You always know where you stand.
The principle#
Credit is only consumed by what you ask for. Everything the platform does on its own, scanning, quality checks, alerts, is included and draws nothing. It is your requests to the agents that consume a fraction of the monthly quota included in your plan. Instead of exposing you to incomprehensible token mechanics, UpBoard shows a percentage consumption gauge:
Current month consumption
34%
Renews at the start of your billing period.
Stays simple: you know whether you are at 30% or 80%, and the quota auto-renews at the start of each billing period.
Why a percentage and not euros#
Three reasons:
- Operational transparency: knowing your usage rate is what matters day to day. The euro cost is on your monthly invoice, fixed and predictable.
- Pricing stability: our LLM costs may move (down or up). In percentages your quota does not change with those swings.
- Anti-overage: usage-based dollar models create anxiety and bad surprises. Flat fees protect you.
Budgets per plan#
All plans give you access to the 7 agents (Sales, Purchasing, Inventory, Finance, Helpdesk, Point of Sale, Manufacturing) and the 92 Data Quality checks. What changes from one plan to the next: the number of users, the number of Odoo connections, the support level and the monthly AI credit budget, sized to cover normal usage for a company of the plan's target size.
| Plan | For whom | Monthly AI credit budget |
|---|---|---|
| Starter | Small business 5 to 15 employees, 1 Odoo instance | Sized for a small business |
| Business | SMB 15 to 80 employees, up to 3 instances | Larger budget, sized for an SMB |
| Scale | SMB / mid-market 80 to 250 employees, multi-site | Maximum budget, sized for multi-site companies |
You always see a percentage gauge in the app, never a euro counter or a token count, the practices described above are what make this predictable.
If you regularly reach 90% of your budget, it is the signal to step up to the next plan: your activity is denser than the plan's target size.
What happens if you exceed#
Notifications at multiple thresholds:
- 70% consumption: first alert email, with best-practice reminders
- 80% consumption: second alert email
- 90% consumption: final alert email, with the options available to you
- 100%: a final email, and agents stop answering until the budget renews. Monitoring keeps running: scans, checks and alerts do not consume credit
Your options at that point:
- Wait for renewal at the start of the next period (free)
- Move up a plan (prorated to month end, then standard rate)
- Buy an AI credit top-up: Recharge S 49 €, Recharge M 129 €, Recharge L 299 € or Recharge XL 499 €, excl. VAT, bought directly in the app from the Billing page, no plan change. Each top-up adds extra AI credit, usable until consumed, which carries you past the next renewal. Top-ups cover usage beyond your monthly credit: if you go over regularly, moving up a plan costs less
No automatic overage billing. You decide.
What consumes credit, and what does not#
- Included, consumes nothing: scanning your business domains four times a day, the 92 data quality checks, alerts, the weekly digest and your dashboard briefs. Monitoring runs without touching your budget.
- Low: a question to an agent, reading your data, a coherence check.
- High: simulating an insight, running the devil's advocate, dry-running a fix, drafting a personalised email, and above all generating a PowerPoint board pack, which crunches a lot of data at once.
If you have a particular usage in mind (e.g. daily scan on a 1M-row Odoo), talk to us, we calibrate the right plan.
Read next
See UpBoard working on your Odoo data
A few minutes, read-only, no card. Then a trial on your real data: 14 days, or until the trial credit is used up.
Rather talk it through? Book a demo