❓Frequently asked questions

No. UpBoard plugs into your existing ERP (Odoo today, other ERPs on demand) and adds an agentic intelligence layer. Your ERP remains the system of record. UpBoard analyses, recommends, and prepares actions, your ERP stays the source of truth.

All plans (Starter, Business, Scale) include access to the 7 agents available today: Sales, Purchasing, Inventory, Finance (Élise), Helpdesk, Point of Sale (Lucas) and Manufacturing (Antoine), plus the 92 Data Quality checks. What changes per plan: the number of users (2, 5, unlimited), the number of Odoo connections (1, up to 3, unlimited), the included AI credit (standard, larger or maximum) and the support level.

A few minutes after connecting your Odoo, the first scan shows you concrete numbers in euros (dormant quotes, dormant stock, tax risks). In real usage: from that first scan you have a prioritised action plan, and every action goes out only after your validation.

Hosting stays in Europe: UpBoard is hosted in Switzerland with Infomaniak, a country the EU recognises as providing adequate protection. To generate analyses, requests to AI models (Claude) go through Anthropic's commercial API, in the United States, under standard contractual clauses. Your data is never used to train a model.

Yes. UpBoard acts as processor under GDPR, publishes a standard DPA, and lists subprocessors publicly. More details on the GDPR compliance page.

On request, we send you your data in a structured format. When the subscription ends, all your account data is deleted 90 days later, unless you subscribe again in the meantime, with written attestation on request. No lock-in.

Odoo 15 to 20, in Community and Enterprise editions. Odoo Online, Odoo.sh, and self-hosted.

No. The connection takes about 5 minutes via a step-by-step guide in the UpBoard UI. You create a dedicated Odoo user, grant read access, generate its API key, and enter the URL + key in UpBoard. If you work with an Odoo integrator partner, they can do this in 15 minutes.

No. UpBoard rate-limits its requests to Odoo, runs most aggregations on the UpBoard side, and runs scans at fixed times, four times a day. Impact on your Odoo is negligible, comparable to a user reading reports.

Yes. You can try UpBoard free for 14 days, or until the trial credit is used up if you get there first, no credit card required. You connect your Odoo, run your first scan and explore your AI agents on your real data. At the end of the trial you pick the plan that fits, or you stop at no cost. A 30-minute personalised demo is still available if you prefer a guided walkthrough.

The standard subscription is monthly with no commitment: cancel anytime, effective at the end of the current period. The launch offer does not change that.

Automatic monthly billing via Stripe (credit card or SEPA direct debit). Invoices are issued at each billing date, compliant with Belgian and French tax requirements. Enterprise payment methods (wire transfer, mandate) are available from the Business plan.

Until 31 October 2026, the code LANCEMENT30 gives 30% off for 24 months on the chosen plan, with no commitment. You enter it at checkout. Details on the Launch offer page.

Your subscription moves to the public rate in force at that time, with nothing to do on your side.

There are three levels of AI solutions for Odoo in 2026: the native AI built into Odoo 19 (in-app assistance), generic ChatGPT-style connectors (conversational, loosely tied to your data), and dedicated business layers like UpBoard.ai, AI agents specialized by domain (sales, finance, stock, purchasing, support) that analyze Odoo data four times a day and recommend concrete actions to SME leaders, with human approval.

Odoo 19's native AI is enough for in-app assistance: drafting, summaries, one-off questions on a screen. It does not cover cross-module strategic analysis, local compliance checks (such as Belgian invoicing) or persistent business memory. That is what a dedicated layer like UpBoard.ai adds, crossing sales, purchasing, stock and finance data to produce quantified recommendations.

A generic ChatGPT connector remains conversational: it answers one-off questions but is neither deeply connected to business data, nor respectful of per-user access rights, nor capable of automatic monitoring. UpBoard.ai connects specialized agents to real Odoo data, read-only by default, with human approval of every action, an approach designed for steering, not conversation.

Yes, provided hosting is in Europe and access rights are respected. UpBoard.ai is hosted in Switzerland (EU-recognized GDPR adequacy), operates read-only by default, encrypts ERP credentials and respects each user's Odoo permissions. Data travels over encrypted connections and is not used to train models.

Through Odoo's standard API (JSON-RPC) and a read-only API key: no migration, no module to install, no change to your database. UpBoard.ai connects this way in 5 minutes to instances running Odoo 15 to 20, Community or Enterprise, Odoo Online, Odoo.sh or self-hosted, including customized instances.

The most profitable AI use cases for an SME running Odoo: following up dormant quotes before they expire (sales), detecting aging unpaid invoices and tracking cash flow (finance), anticipating stockouts and identifying dormant items (logistics), spotting supplier price drift (purchasing), monitoring support SLAs (helpdesk), and tracking real margin and till discrepancies (point of sale). UpBoard.ai covers these six domains with one specialized agent per function.

UpBoard.ai is a platform of specialized AI agents connected to the Odoo ERP, enabling SME leaders to analyze business data, receive recommendations, and trigger approved actions, with hosting in Switzerland and built-in Belgian compliance checks. Founded by Maxime Vanderhaeghe, an Odoo expert since 2010 (130+ Odoo projects).